Our Services - Sales & Revenue Management

Create a steady and distinct identity in the market.

Our Sales & Marketing Goal

 Using sales and marketing tools, along with consulting acumen, Tatva aims to establish the client as an eminent brand that provides exceptional services.

01.
Dedicated sales and marketing team

Create a marketing strategy along with an implementable sales action plan, a marketing launch or re-launch plan, with pre opening PR activities and ongoing recommendations for maintaining the long-term corporate identity of a brand

02.
Online Travel Agent Management system

Achieve maximum revenue through online channels. Centralize all travel data of hotel, flight, tour, transfer in one place and create customized travel itinerary to help travel agent and customers plan their travel in a better way

03.
Improved Productivity using Tools

Tools like market intelligence reports, monthly itemized strategic and tactical plans, PR events and marketing paraphernalia will be meticulously created or outsourced to align the desired sales for the property, within the decided budget

We believe in the Four Pillars for Sustainable Business Approach

1. Concept and Brand Development

Our skilled team creates a tailored concept for your  project that communicates the guest experience, service platform, attitude and personality of the project, as well as the technical considerations required for operational functionality.

Scope Includes:
Overview of the Regional and international Market
Positioning Strategy and Target Market
Description of the Guest Journey
Unique Selling Points
Distribution Plans
Look & Feel Recommendations of Digital Brand Assets .

2. Sales Support

Our sales expertise with luxury tourism brands is at the core of our business proposition. Understanding the uniqueness of our partners and implementing high precision strategies has enabled us to consistently drive successful outcomes for our clients

Scope includes:

During sales planning, we consider several key elements such as the market environment, destination demand, brand awareness, segment penetration, competitive landscape as well as the real consumer awareness and intent to book.

Effective contracting and distribution is established in the following segments where we have great relationships:

  • Large Travel Agents
  • Boutique Luxury Travel Agents
  • Select Corporate & Private Business Houses
  • Online Travel Agents
  • MICE & PCOs
  • Destination Wedding Planners

In addition to sales strategy and marketing led activation, we utilize the following tools to generate and fulfill the demand for our partner brands:

  • Direct Sales meeting with top buyers
  • Product Introduction, Training and Familiarization
  • Contracting and Rate Handling
  • Exhibitions, Road Shows and Sales Showcases
  • OTA Management
  • Centralized query handling and servicing
  • Business Events

3. Multi Channel Contact Centre

Scope includes:

Our outsourced Contact Centre Operations set the standard in the region, offering full spectrum services.

  • Central Reservations Services
  • Inbound & Outbound Voice
  • Inbound & Outbound E-mails
  • OTA Channels Distribution
  • Robust Reconfirmations
  • Setting the standards in SOPs

4. Revenue & Reputation Management

Hotel operations are defined by efficient revenue management. Period. THPL offers the best-in-class outsourced revenue management because of its superior competitor evaluation algorithms married to efficient channel distribution models.

Scope Includes:

  • Get Yields, like big hotels do
  • Author Rate Strategies, Parity, Availability and Lowest-Rate Comparisons.
  • Dynamic Competitor Rates Analyses
  • Rate Structure, Rate Loading in consultation with you.
  • Handling PR (Online and Offline)

Why we’re different

Our core values stand as pillars of foundation for every function of the business. High level of transparency, integrity in all aspects, ethical practices, accountability, discipline, perseverance, value creation, respect, superior talent and embracing change make for a reliable value-system that is deeply ingrained in all our functions.

Innovative

A combined vision shared by all stakeholders, ensures that innovative ideas perpetuate every aspect of planning so that the properties are established with elevated brand positioning in the market.

Experience

With a team from diverse and sound backgrounds of management, hospitality, service industry and finance, we work like a well-oiled machine as turnkey consultants for resorts and boutiques.

Connect with us to experience a #fundamental change

Our Sales & Marketing team will be happy to answer your queries.